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Go Get Quality

by Go Get Quality · Since N/A
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ActiveAvailable globallyCloud
Quick facts
VendorGo Get Quality
Year launchedN/A
StatusActive
Location11802 Warfield St, San Antonio, TX 78216, USA
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trialYES
Contact sales

About Go Get Quality

Go Get Quality is a survey tool from Go Get Quality that focuses on customer satisfaction assessment and measurement. It provides pest audit capabilities, user-friendly interfaces, and detailed analytics so businesses can evaluate their service performance effectively. This software is designed to simplify the auditing process by making it easy and efficient to gather customer feedback. Go Get Quality offers a FREE demo, allowing users to the platform offers platform's functionalities before committing. Key capabilities: customer satisfaction surveys pest audit tools detailed analytics user-friendly interface demo availability Best for: businesses that need to assess customer satisfaction and perform audits efficiently.

Go Get Quality stands out as a powerful customer satisfaction platform designed to help businesses truly understand and connect with their customers. From its extensive range of tools for collecting and analyzing customer feedback, to its ability to track customer sentiment and identify key pain points, this software offers a comprehensive solution for companies looking to elevate their customer experience. Whether you’re a small business or a growing enterprise, Go Get Quality lets you gather actionable data that guides your decisions and helps foster loyalty, satisfaction, and sustained growth. One of the most impressive aspects of Go Get Quality is its ease of use. The platform’s user-friendly interface makes navigating its extensive range of features a smooth and enjoyable experience — even for users without extensive technical expertise. The clean and well-organized layout guides you through setting up surveys, analyzing customer responses, and generating insightful reports. Visual charts and graphs aid in interpreting customer data at a glance, while clear menus enable you to quickly find whatever you need.

Pros & Cons

What users like
  • +1. The software offers a fast and easy smart inspection process accessible on the go.
  • +2. It seamlessly integrates with existing third-party business solutions.
  • +3. The location-based map view aids in identifying audit sites and provides efficient routing.
  • +4. It automates customer notifications and feedback requests with personalized options
What users flag
  • 1. Limited customization options for feedback forms

Features

Key features

1. Professional Questionnaires
The software equips technicians with professional questionnaires, ensuring a structured and thorough audit process.
2. Real-Time Reports
The app allows technicians to generate reports in real time, providing immediate insights and facilitating quick action based on audit findings.
3. Appointment Confirmation Email with Technician Details
This feature sends automated confirmation emails to customers with details about the technician (pictures, experience, certifications), building trust and security.
4. Customer Issues Ticketing System or QA Tracker (Negative Feedback Response)
The software includes a system for tracking and responding to negative feedback, allowing for prompt resolution of customer issues.
5. Improve your Social Media Ranking (Positive Feedback Response)
The tool helps improve social media ranking by facilitating positive feedback collection and potentially encouraging customers to share positive experiences.
6. Trending Reports
The software offers trending reports, enabling users to identify patterns and track quality improvements over time.

Additional features

1. Appointment Confirmation Email
Sends automated emails to remind customers about upcoming appointments and services.
2. Text Message Notification - (OMW Notification)
Not explicitly described in detail, but it likely provides text message notifications to customers when a technician is on their way.
3. Virtual Service
This feature is not elaborated upon, but it suggests the possibility of conducting audits or service interactions remotely.
4. Service Report
Enables technicians to generate reports after completing a service, likely detailing the work done and its outcome.
5. Customer Issues Ticketing System or QA Tracker - (Negative Feedback Response)
Allows for the logging and management of customer complaints or negative feedback for quality assurance purposes.
6. Improve your Social Media Ranking - (Positive Feedback Response)
Facilitates the collection of positive feedback that can be used to enhance the company's online reputation.
7. Trending Reports
Provides insights into recurring issues and overall quality trends through data analysis and reporting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic

USD 54

Standard

USD 135

Premium

USD 270

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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