About iET ITSM
iET ITSM by iET Solutions is a highly configurable IT service management platform built to deliver structured yet flexible service operations through alignment with FitSM, ISO/IEC 20000, and ITIL standards.
iET ITSM Details
Vendor
iET Solutions
Year Launched
1995
Location
iET Solutions, LLC. 25 Dan Road Canton, MA 02021 United States
Deployment
cloud, web browser
Training Options
documentation, in person, demo
Countries Served
All Countries
Languages
English, German
Users
Industries Served
Public sector and government, Finance and banking, Information technology services, Industrial manufacturing, Enterprise IT operations
Tags
iET Solutions, IT Service Management
iET ITSM's In-App Market Place
Does iET ITSM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), KRW (₩)
Pros & Cons
- FitSM keeps the process lean while still feeling professional and well structured.
- It is flexible enough to match the business instead of forcing awkward workarounds.
- Native software asset management gives strong peace of mind during license audits.
- Getting the setup just right can take real time and someone who knows the platform.
- New users may feel overwhelmed by the number of modules at first.
- Some admin screens feel practical, but not especially modern or polished.
iET ITSM's Support Options
Email Address
support@ietsolutions.comContact
+1 (123) 456-7890