iET ITSM logo
0.0(0 reviews)
Software Status:Active
Web
iET Solutions, LLC. 25 Dan Road Canton, MA 02021 United States
Email · Phone
All Countries

About iET ITSM

iET ITSM by iET Solutions is a highly configurable IT service management platform built to deliver structured yet flexible service operations through alignment with FitSM, ISO/IEC 20000, and ITIL standards.

iET ITSM Details

Vendor
iET Solutions
Year Launched
1995
Location
iET Solutions, LLC. 25 Dan Road Canton, MA 02021 United States
Deployment
cloud, web browser
Training Options
documentation, in person, demo
Countries Served
All Countries
Languages
English, German
Users
Industries Served
Public sector and government, Finance and banking, Information technology services, Industrial manufacturing, Enterprise IT operations
Tags
iET Solutions, IT Service Management

iET ITSM's In-App Market Place

Does iET ITSM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), KRW (₩)

Pros & Cons

  • FitSM keeps the process lean while still feeling professional and well structured.
  • It is flexible enough to match the business instead of forcing awkward workarounds.
  • Native software asset management gives strong peace of mind during license audits.
  • Getting the setup just right can take real time and someone who knows the platform.
  • New users may feel overwhelmed by the number of modules at first.
  • Some admin screens feel practical, but not especially modern or polished.

iET ITSM's Alternatives

Cockpit IT Service Manager logo

Cockpit IT Service Manager

Cockpit IT Service Manager is a solid ITSM solution designed for organizations seeking structured control…

iTouchVision Service Desk logo

iTouchVision Service Desk

iTouchVision Service Desk is a robust ITSM solution designed primarily for public sector and enterprise…

Simbym logo

Simbym

Simbym positions itself as a lightweight all-in-one business management platform tailored for small businesses and…

sDesk logo

sDesk

sDesk is a lightweight and practical help desk solution designed primarily for small to medium-sized…

IT4 logo

IT4

IT4 is an enterprise-grade cloud and IT services platform offering a wide ecosystem that includes…

sitehelpdesk-IT logo

sitehelpdesk-IT

SiteHelpDesk IT is a long-established IT service management platform designed to streamline help desk operations…