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About Infinity Call Tracking

Infinity Call Tracking is a call analytics software from Infinity Tracking that helps users improve marketing campaign performance, accelerate sales, and support customer use. It provides call tracking, analytics reporting, and performance metrics so users can make informed decisions about the communications. With capabilities to analyze call data before, during, and after interactions, Infinity Call Tracking helps businesses understand their customer engagements more effectively. This solution is designed to assist organizations in identifying trends and improving their call strategies. Key capabilities: call tracking analytics reporting performance metrics campaign performance analysis customer use insights Best for: marketing teams that need to assess and improve the effectiveness of their call-based communications.

Infinity Call Tracking Details

Vendor
Infinity Tracking
Year Launched
2010
Location
Head Office 39 London Court, London Road, Reigate, Surrey RH2 9AQ, United Kingdom
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
SMB or Enterprise business, in Marketing, Sales or Operations
Industries Served
Automotive, Banks and Financial Services, Healthcare, Insurance, Property, Retail, Travel, Utilities
Tags
Call Tracking, Infinity Call Tracking

Infinity Call Tracking's In-App Market Place

Does Infinity Call Tracking have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), GBP (£)

Pros & Cons

  • Provides powerful insights into marketing spend and call performance.
  • Great customer service and account management support.
  • Offers detailed tracking of phone inquiries and conversions.
  • User-friendly interface and modern customer hub.
  • Integration with other platforms like Google Data Studio improves efficiency.
  • Limited functionality in the admin portal for end-users.
  • Delays in response times due to high workload.
  • Early setup can be difficult, requiring extra support.
  • No option to skip comments when setting up tracking.
  • The Google Data Studio connector was broken for a prolonged period without proper resolution.

Infinity Call Tracking's Support Options

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