Intone logo
0(0 reviews)
Software Status:Active

About Intone

Intone is a voice analysis software from Nemesysco that aids in detecting emotional states and behavioral patterns through voice. It provides features such as real-time analysis, comprehensive reporting, and customizable parameters so users can make informed decisions based on vocal insights. Intone utilizes advanced algorithms to analyze pitch, tone, and inflection to identify emotions like stress or confidence. This tool is beneficial for various applications including call centers, recruitment, and psychological assessments. Key capabilities: real-time emotion detection detailed reporting customizable analysis parameters integration with existing systems user-friendly interface Best for: organizations and professionals that need to assess emotional responses and behavioral tendencies in voice communications.

Intone Details

Vendor
Nemesysco
Year Launched
2000
Location
1 Ha’ofe St., Kadima, Israel 609200, IL
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Spanish, French, Arabic
Users
Call Center Agents, Customer Service Representatives, Supervisors, Quality Assurance Analysts, Speech Analysts, IT Administrators, Managers
Industries Served
Call centers and Customer service industries
Tags
Voice analysis, Emotion detection, Call center, Customer service, Real-time analysis

Intone's In-App Market Place

Does Intone have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (CN¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), BRL (R$), RUB (₽)

Pros & Cons

  • • Enhances customer service by detecting genuine emotions
  • • Provides real-time insights for managers and operators
  • • Improves training efficiency with detailed call analysis
  • • Uses voice analysis to detect customer emotions in real-time
  • • Potentially improving customer service interactions.
  • • Limited integration with other software systems
  • • Steep learning curve for new users
  • • Limited customization options for reports and analytics
  • • Occasional glitches and bugs in the software
  • • Inconsistent accuracy in speech recognition
  • • Limited language support for speech analytics

Intone's Support Options

Intone's Alternatives