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Software Status:Active

About Invoca

Invoca is a revenue execution platform from Invoca Inc. that enables capable analytics from phone conversations with AI. It provides AI Messaging Agent, Call Tracking, and Interaction Management so businesses can gain insights to drive revenue. Invoca helps marketing, sales, and contact centers achieve measurable results through data-driven decision making. This platform is recognized as a leader in The Forrester Wave™ for real-time revenue execution platforms, showcasing its effectiveness in improving conversion rates and improving marketing strategies. Key capabilities: AI Messaging Agent Revenue Execution Platform Call Tracking Artificial Intelligence Interaction Management Best for: marketing teams and sales organizations that need to improve conversion rates and improve phone interaction analytics.

Invoca Details

Vendor
Invoca Inc.
Year Launched
2008
Location
Santa Barbara Office 419 State St, Santa Barbara, California 93101, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Marketing, contact center, and CX teams
Industries Served
Marketing, Sales, Contact Centers, Healthcare, Automotive, Financial Services, Insurance, Retail, Telecom
Tags
Call Tracking, Invoca

Invoca's In-App Market Place

Does Invoca have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($)

Pros & Cons

  • Strong customer support and consistent performance in tracking network calls.
  • Customizable and testable phone numbers and lines for auditing and improving call quality.
  • Advanced features like AI-driven call tracking, API integrations, and ROI tracking.
  • Efficient for analyzing customer behavior and optimizing the purchase path.
  • Intuitive dashboard with useful updates and insights for marketing optimization.
  • Busy dashboard can make organizing calls challenging.
  • User interface may not feel intuitive for simple tasks.
  • Limited clarity on account permissions and available features.
  • Missing features like CRM and multi-campaign performance metrics compared to competitors.
  • Some processes, like updating across multiple campaigns, can be repetitive.

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