About IT Care Center
IT Care Center by That’s IT is an IT service management (ITSM) software designed to support organizations in managing their IT support operations, service requests, and internal workflows more effectively.
IT Care Center Details
Vendor
That's IT
Year Launched
2015
Location
that's IT solutions LTD. PO Box 9069 Even Yehuda
Deployment
cloud, on premise, web browser
Training Options
videos
Countries Served
All Countries
Languages
IT Care Center is available in English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean.
Users
IT Administrators, Help Desk Technicians, IT Managers, Service Desk Managers, End-users
Industries Served
Technology, Manufacturing, Retail, Finance, Government, Healthcare, Education
Tags
ITSM, IT Care Center, ServiceNow, IT services, Help desk, Incident management, Problem management, Change management
IT Care Center's In-App Market Place
Does IT Care Center have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩)
Pros & Cons
- They utilize tested products and models to ensure quality and adherence to strict implementation schedules.
- Clients benefit from a flexible service model that supports both full-scale projects and specific individual sub-projects.
- Their specialized focus on risk management helps clients avoid common pitfalls and budget overruns in system deployments.
- The company acts as a direct executive arm to handle the heavy lifting of complex IT implementation tasks.
- Custom development is specifically mentioned for APEX, which may limit options for organizations using different coding frameworks.
- The provided text lacks mention of long-term post-implementation maintenance or continuous technical support services.
- Successful outcomes are heavily dependent on the quality of the third-party ERP or CRM systems being implemented.
- Small businesses might find the enterprise-level focus and methodology more complex than their specific needs require.
- The service is highly focused on management and implementation rather than providing a proprietary software product.
IT Care Center's Support Options
Contact
09-8913134