About Matrix42 Service Management
Matrix42 Service Management is an ITSM software from Matrix42 that automates the IT service desk to make the IT infrastructure more efficient. It combines Service Management, Intelligence, and Software Asset Management so organizations can reduce workload and improve customer satisfaction. With over 4,300 organizations across Europe relying on Matrix42, it offers flexibility to scale as their needs grow. The platform supports smarter ITSM workflows using AI and provides intuitive IT support for better user experiences. Key capabilities: Service Management Intelligence Software Asset Management SaaS Management IT Asset Management Best for: IT departments that need to manage services and assets effectively.
Matrix42 Service Management Details
Matrix42 Service Management's In-App Market Place
Does Matrix42 Service Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥), Chf (₣), Dkk (kr), Sek (kr), Nok (kr), Idr (rp), Sgd ($).
Pros & Cons
- Provides control over the entire software life cycle, from installation to update and removal.
- Allows control over what software is installed on all company machines.
- High complexity makes it difficult to train new administrators.
- New administrators require a lot of experience before they can work without supervision.