Mercury Medical logo

Mercury Medical

by CrisSoft · Since 2008
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorCrisSoft
Year launched2008
StatusActive
LocationMercury Medical headquarters: 4801 S University Dr #256 Davie, FL 33328
Countries servedGlobal
Languages12
Integrations
Free tier
Free trial
Contact salesYES

About Mercury Medical

Mercury Medical is a practice management software from CrisSoft designed for healthcare providers. It includes features for managing patient information, scheduling appointments, and billing processes so users can efficiently handle daily operations. The software is user-friendly and caters specifically to the needs of medical practices. It supports simplified workflows and easy access to essential tools for healthcare professionals. Key capabilities: patient management appointment scheduling billing management user-friendly interface healthcare compliance Best for: healthcare providers that need effective practice management solutions.

Mercury Medical is a comprehensive medical practice management solution designed to serve large service bureaus, hospital ancillary services, and large provider offices. It offers an all-in-one revenue cycle management (RCM) solution suitable for multiple specialties and processes, making it ideal for complex billing, coding, and patient management tasks. The software is available in both On-Site and cloud-based versions, providing flexibility for different practice environments. Whether deployed on-site or in the cloud, Mercury Medical offers a robust system that is fully configurable to meet the specific needs of any practice. The user interface of Mercury Medical is designed to be intuitive and fully customizable, making it easy for users to navigate and perform tasks such as medical billing, patient scheduling, and claim management. The software's design streamlines complex workflows, ensuring that healthcare providers and administrative staff can operate the system with minimal training. Its user-friendly interface, combined with its deep functionality, allows practices to manage their revenue cycle more efficiently.

Pros & Cons

What users like
  • +Reliable with excellent, timely, and helpful customer service.
  • +Ability to expand without excessive fees.
  • +Easy to use with custom feature requests and collaborative support for changes.
  • +Well-structured product, tailored to meet specific regulatory requirements (e.g., California guidelines).
What users flag
  • Support may become less proactive once an issue is identified.
  • Some users (e.g., doctors) find the scheduling section challenging.
  • Software transitions can be difficult, regardless of the platform.
  • Unclear implementation approach, leading to mismanaged expectations and client frustration.

Features

Key features

Medical Billing and Coding
Supports accurate medical billing and coding to ensure that practices can bill efficiently and in compliance with healthcare standards.
Electronic ERA Posting
Automates the posting of Electronic Remittance Advices (ERA), improving efficiency and reducing manual work in the billing process.
Patient Scheduler
Streamlines scheduling for healthcare providers and patients, reducing errors and optimizing appointment management.
Comprehensive Reports
Provides detailed, customizable reports to help practices monitor their financial and operational performance.
Job Management Automation
Automates job management tasks, improving workflow efficiency and reducing administrative burden.
Billing to Any Insurance Company
Supports billing for a wide range of insurance providers, offering flexibility in claims management.
Patient Statements
Generates accurate and timely patient statements, helping practices maintain transparency with patients.
Credit Card Integration
Built-in support for processing credit card payments, making it easier for patients to pay their bills.
Superbills
Facilitates the creation of superbills to streamline billing and coding processes for physicians.
Early Out/Bad Debt Collections
Helps practices manage early-out collections and bad debt efficiently.
Patient Portal
Provides a secure and user-friendly portal for patients to access their information, request appointments, and make payments.

Additional features

Part A/Part B Billing
Supports both Medicare Part A and Part B billing, ensuring compliance with federal billing standards.
Table-driven System
The software is customizable, utilizing a table-driven system that adapts to the needs of different medical specialties and practices.
Claim Scrub at Batch Level
Automatically scrubs claims at the batch level to identify and correct errors before submission.
835 Creation
Generates 835 electronic files for payment remittance, simplifying the claims reconciliation process.
Customizable Reports
Allows users to create detailed, customizable reports to track billing and financial metrics.
Continuous Development
The software is regularly updated with new features and enhancements.
CrisSoft Support
Provides dedicated customer support to help users with issues and troubleshooting.
API and Direct Connections
Supports bi-directional interfaces, SFTP, HL7 for integrations with clearinghouses, accounting systems, and EMRs.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
12
Interface languages
10
Billing currencies

Interface languages

ChiropracticClaims ProcessingFamily Practice Electronic Medical RecordsMedical BillingMedical Practice ManagementMedical SchedulingMental HealthOccupational TherapyRadiologySpeech TherapyPediatricPhysical Therapy.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN

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