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Software Status:Active

About Nilex Service Platform

The Nilex Service Platform is a versatile, Swedish-developed IT service management solution designed to centralize and streamline service operations across IT and non-IT departments.

Nilex Service Platform Details

Vendor
Nilex
Year Launched
1993
Location
Östra Sandgatan 12, Helsingborg, Sweden, 252 27
Deployment
cloud, web browser
Training Options
videos, demo
Countries Served
Swedish
Languages
Swedish
Users
IT service desk agents, Municipal administrators, Property managers, IT operations managers, HR and support staff
Industries Served
Information technology, Public sector and government, Property and real estate management, Enterprise service management, Corporate support services
Tags
ITSM, Service Management, Nilex

Nilex Service Platform's In-App Market Place

Does Nilex Service Platform have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), INR (₹), RUB (₽), ZAR (R), BRL (R$), SGD (S$), HKD (HK$), NOK (kr), MXN (Mex$), TRY (₺), KRW (₩)

Pros & Cons

  • Data stays in Sweden, which makes GDPR compliance feel a lot less stressful.
  • E-signing and AI summaries add real convenience without making the workflow feel complicated.
  • It can adapt well to different departments, from HR and finance to property teams.
  • Most guides and community help seem more useful for Nordic users than everyone else.
  • Some older admin screens do not feel as polished as the self-service portal.

Nilex Service Platform's Support Options

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