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About Numr CXM

Numr CXM is a customer use management software from Numr that focuses on improving customer interactions. It provides features such as real-time feedback collection, sentiment analysis, and customer journey mapping so businesses can better understand their clients. This solution is designed to help organizations identify pain points and opportunities for improvement in their customer service processes. Numr CXM supports integration with existing CRM systems and provides analytics to track customer satisfaction over time. Key capabilities: real-time feedback collection sentiment analysis customer journey mapping integration with CRM systems analytics tracking Best for: businesses that need to improve their customer relationships and gain insights into customer satisfaction.

Numr CXM Details

Vendor
Numr
Year Launched
2019
Location
7030 Woodbine Avenue, Suite 500, Markham, Ontario, L3R 6G2, Canada
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Customer Service Representatives, Marketing Analysts, Sales Managers, Product Managers
Industries Served
Healthcare, Retail, Finance, Education
Tags
Customer Satisfaction Software, Numr CXM

Numr CXM's In-App Market Place

Does Numr CXM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)

Pros & Cons

  • 1. It decodes customer emotions to provide intelligent strategies.
  • 2. The software offers predictive insights by blending various customer data points.
  • 3. It helps pinpoint the financial impact of improving customer touchpoints.
  • 4. Numr provides a 360-degree view of customer interactions across multiple channels.
  • 1. Limited reporting and analytics capabilities

Numr CXM's Support Options

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