About Omnisome
Omnisome is a feedback software from Omniscent that helps gather customer satisfaction scores and feedback from clients. It provides customer satisfaction score, customer feedback, and a simple interface so organizations can effectively understand and improve their offerings. With Omnisome, users can define the scope of surveys and utilize various use cases tailored for agencies. The platform also supports easy registration and login processes for users. Key capabilities: customer satisfaction score customer feedback define the scope simple interface tailored use cases Best for: agencies that need to gather and analyze client feedback to improve their products and services.
Omnisome is a powerful software solution designed for seamless data management and analysis. Its primary purpose is to provide businesses with a comprehensive platform for handling large volumes of data efficiently and extracting valuable insights to drive informed decision-making. One of its standout features is its advanced data visualization capabilities, allowing users to create interactive charts and graphs that make complex data easy to understand at a glance. The user interface of Omnisome is sleek and intuitive, making it easy for users to navigate through the various functionalities. The design elements are clean and modern, enhancing the overall user experience. With customizable dashboards and drag-and-drop tools, users can tailor their workspace to suit their specific needs and preferences. What sets Omnisome apart from its competitors is its robust set of core functionalities. The software boasts advanced machine learning algorithms that can analyze data patterns and trends with precision, providing users with valuable insights into their data. Additionally, its collaboration tools allow teams to work together seamlessly on projects, enhancing productivity and efficiency.
Pros & Cons
- +These innovations set Custplace apart, especially for businesses seeking multi-channel review amplification and workflow automation.
- −English-only interface limits global use
- −Lack of API/integrations ecosystem beyond CSV
- −No in-app marketplace or plugin directory
- −Startup/business plans cap responses (1k/10k)
- −Limited support channels — no phone/live chat
Features
Key features
- Multiple Survey Types – Supports NPS (Net Promoter Score), CSAT (Customer Satisfaction), CES (Customer Effort Score), Likelihood surveys, and basic feedback forms to cover different feedback goals.
- Survey Wizard – Guided, step-by-step survey creation process for ease of use.
- On-site Surveys (Embedded) – Surveys can be embedded directly into websites using a JavaScript snippet.
- Hosted Surveys – Standalone web links you can share via email, social media, or apps.
- Score Calculation – Automatically calculates NPS, CSAT, and CES scores based on responses.
- Milestone Tracking – Lets you set product or business milestones to track how feedback changes over time.
Additional features
- Survey Dashboard – A central hub to view survey results, filter by type or time period, and manage responses.
- Segmentation & Filters – Allows breakdown of survey data by tags, dates, sentiment, etc., for deeper insights.
- Weekly Reports – Automatically generated reports summarizing your survey performance and trends.
- CSV Export – Download all responses and survey data as CSV files for analysis or backup.
- Unlimited Feedback Collection – Collect as many responses as your plan allows, with no hidden per-response charges.
- Survey Customization – Customize branding, colors, and logos on surveys to match your identity.
- Remove Omnisome Branding – Option to remove “Powered by Omnisome” label (available in paid plans).
- Priority Support – Faster support response time available on paid tiers.
- Privacy-Focused – Designed to collect survey data without personal tracking, cookies, or sensitive info.
- No-code Setup – Simple implementation without needing a developer.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Omnisome
Omnisome is a feedback software from Omniscent that helps gather customer satisfaction scores and feedback from clients. It provides customer satisfaction score, customer feedback, and a simple interface so organizations can effectively understand and improve their offerings. With Omnisome, users can define the scope of surveys and utilize various use cases tailored for agencies. The platform also supports easy registration and login processes for users. Key capabilities: customer satisfaction score customer feedback define the scope simple interface tailored use cases Best for: agencies that need to gather and analyze client feedback to improve their products and services.
Omnisome Details
Omnisome's In-App Market Place
Does Omnisome have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (元), INR (₹), RUB (₽), BRL (R$)
Pros & Cons
- These innovations set Custplace apart, especially for businesses seeking multi-channel review amplification and workflow automation.
- English-only interface limits global use
- Lack of API/integrations ecosystem beyond CSV
- No in-app marketplace or plugin directory
- Startup/business plans cap responses (1k/10k)
- Limited support channels — no phone/live chat
Omnisome's Support Options
Documentation
https://omnisome.com/docs/Community Forums
https://www.facebook.com/groups/omnisome/Omnisome's Alternatives
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