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About Quality Driven Software

Quality Driven Software is a comprehensive platform from Quality Driven Software designed to address employee retention and service quality issues. It includes features such as support via email, information about reviews, partnerships, integrations, and notable mentions, which help organizations improve employee satisfaction and service delivery. The platform consolidates multiple resources into a single interface, allowing businesses to track and respond to employee feedback more effectively. With its emphasis on service quality, organizations can foster a better work environment and boost overall performance. Key capabilities: email support review tracking partner directory integration resources industry mentions Best for: businesses that need a holistic solution for improving employee engagement and service quality.

Quality Driven Software Details

Vendor
Quality Driven Software
Year Launched
2015
Location
United States
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, Dutch, Russian, Arabic.
Users
Service business owners, managers, quality control teams, HR managers, operations managers, employee trainers, customer service leaders, small business owners, employee engagement officers
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Satisfaction, Quality Driven Software, Quality Management, Quality Control, Process Improvement, Data Analysis, Performance Metrics, Customer Feedback, Continuous Improvement

Quality Driven Software's In-App Market Place

Does Quality Driven Software have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), CHF (CHF), SGD (S$), MXN (Mex$), ZAR (R)

Pros & Cons

  • Comprehensive Solution: Acts as an all-in-one software for employee retention, accountability, and customer satisfaction, going beyond simple surveys.
  • In-depth Insights & Tracking: Offers tools for tracking employee performance, uncovering quality issues, and providing real-time feedback. It helps identify employees at risk and provides clear, visual dashboards for company performance.
  • Increased Efficiency & Growth: Enables quick responses to customer concerns through real-time alerts, which helps retain customers and grow the business through recommendations.
  • Employee Empowerment & Accountability: Allows employees to access their own quality scores, fostering self-motivation and responsibility for their work quality.
  • Limited to service-based industries: May not be suitable for product-based businesses.
  • Learning curve: Custom reporting and employee tracking features may take time to master.
  • Survey fatigue risk: Daily or frequent survey requests might lead to lower response rates over time.

Quality Driven Software's Support Options

Chatbot

Available

Quality Driven Software's Alternatives