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Rate My Service

0(0 reviews)
Software Status:Active

About Rate My Service

Rate My Service is a feedback collection software from Rate My Service that helps businesses gather customer insights. It includes features such as survey creation, real-time reporting, and customer feedback analysis so businesses can understand their service quality. The platform supports customizable survey templates and integrates with various business systems, making it easier for companies to collect and analyze feedback. Users can view trends over time and make informed decisions based on customer responses. Key capabilities: survey creation real-time reporting customer feedback analysis customizable templates system integration Best for: businesses that need to gather and analyze customer feedback to improve service quality.

Rate My Service Details

Vendor
Rate My Service
Year Launched
N/A
Location
First Floor, Willowbridge Mall, Carl Cronje Dr, Bellville Park, Cape Town, 7551
Deployment
cloud
Training Options
videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean
Users
Business owners, marketing agencies, customer support teams, sales representatives, service managers, reputation managers, HR and training teams, agency account managers, operations heads, product managers.
Industries Served
Retail, hospitality, healthcare, IT services, digital marketing, SaaS, legal services, education, home services, eCommerce, real estate, professional services, automotive services, financial services.
Tags
Customer Satisfaction, Rate My Service, Zendesk, Feedback, Survey, Ratings, Reviews

Rate My Service's In-App Market Place

Does Rate My Service have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽), MXN ($), BRL (R$), KRW (₩), SEK (kr), SGD ($), HKD ($), NOK (kr), TRY (₺), ZAR (R), DKK (kr), PLN (zł), NZD ($), THB (฿), IDR (Rp), HUF (Ft), CZK (Kč), ILS (₪), CLP ($)

Pros & Cons

  • Mitigates Negative Feedback: Keeps negative feedback internal, allowing for private resolution before it goes public.
  • Easy Setup & Use: Designed for quick implementation, often within minutes, requiring simple copy-pasting.
  • Team Performance Insights: Helps identify strong and weak performers among staff for targeted improvement.
  • Agency White-Labeling: Offers a valuable solution for marketing agencies to brand the software as their own.
  • Free Trial Available: Allows businesses to try the service without commitment.
  • Primary Channel is Email Signature: While effective, it heavily relies on email communication for feedback, potentially missing customers who interact via other channels.
  • Limited Public Information on Authenticity: The provided text doesn't detail how RateMyService verifies the authenticity of reviews before redirecting them.

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