About Refiner
Refiner is an in-app survey software from Refiner that helps collect invaluable user feedback through various survey methods. It provides NPS & CSAT surveys, product feature research, user profiling, in-app messages, and onboarding surveys so businesses can gather targeted insights from their users. This platform supports multiple survey types across web apps, mobile devices, and SDKs, making it versatile for different user environments. With Refiner, organizations can improve their understanding of customer satisfaction and improve product research efforts. Key capabilities: NPS & CSAT surveys Product feature research User profiling In-app messages Onboarding surveys Best for: product teams that need to gather user feedback effectively.
Refiner Details
Refiner's In-App Market Place
Does Refiner have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), MXN (Mex$), SGD (S$)
Pros & Cons
- Intuitive and well-designed interface with high customer engagement.
- Allows running various types of surveys within products and websites.
- Strong customer support with fast response times.
- Highly flexible survey setup, including NPS surveys and follow-up questions.
- Easy integration with CRM and marketing automation tools.
- Affordable pricing compared to some alternatives.
- Two-way integration with Segment for seamless data handling.
- Well-suited for SaaS companies with tailored survey functionality.
- No option to send surveys by email yet (expected in future updates).
- Mobile app survey implementation could be improved.
- Segmentation features may need further development.
Refiner's Support Options
Email Address
contact@refiner.ioDocumentation
https://refiner.io/docs/kb/getting-started/welcome/