About Requestia IT Service Management
Requestia IT Service Management is a platform designed for building and managing structured service workflows. It excels by providing a flexible workflow engine that allows organizations to digitize a wide range of request-based services.
Requestia IT Service Management Details
Vendor
Requestia
Year Launched
1992
Location
Avenida José Rocha Bonfim, 124, Condomínio Praça Capital - Edifício São Paulo - Sala 222, Campinas, São Paulo 13080-650, BR
Deployment
cloud, web browser
Training Options
videos, demo
Countries Served
All Countries
Languages
Portuguese
Users
Administrator, Technician, End User, IT Manager, Help Desk Agent, Project Manager
Industries Served
Healthcare, Education, Finance, Government, IT
Tags
ITSM, ITIL, Service Management, Workflow Automation
Requestia IT Service Management's In-App Market Place
Does Requestia IT Service Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- The self-service interface is intuitive, which helps drive employee adoption.
- Excellent at moving beyond IT to automate HR and procurement workflows.
- Its greatest strength is the ability to adapt to very specific, non-standard business processes.
- Setting up custom integrations with niche software can require developer expertise.
- Some of the most detailed technical resources are primarily available in Portuguese first.
- It requires a disciplined implementation phase to set up correctly.