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Rivews

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About Rivews

Rivews is a review management platform from Rivews that helps businesses manage customer feedback. It includes features like review collection, response management, and sentiment analysis so users can understand and improve their reputation. The platform enables users to gather reviews from multiple sources, respond efficiently to customer feedback, and analyze sentiment to gauge overall satisfaction. With Rivews, businesses can stay informed about their online reputation and make data-driven decisions. Key capabilities: review collection response management sentiment analysis analytics dashboard multi-source integration Best for: businesses that need to manage customer reviews and improve their online presence.

Rivews Details

Vendor
Rivews
Year Launched
Location
Miami, Florida, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Hindi, Turkish
Users
Business Owners, Marketing Managers, Customer Service Representatives, Sales Managers, Product Managers.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Satisfaction

Rivews's In-App Market Place

Does Rivews have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

4

Mini Apps

1. Rivews Review Widget: A customizable widget that displays customer reviews on your website.

2. Rivews Social Proof Popup: A feature that displays real-time notifications of recent customer purchases or reviews.

3. Rivews Review Carousel: A carousel display of customer reviews for showcasing on your website.

4. Rivews Email Review Request: Automated emails that request feedback and reviews from customers after a purchase.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$)

Pros & Cons

  • Provides detailed analytics and insights on customer feedback
  • Offers automated surveys to gather customer opinions
  • Helps in monitoring and improving customer satisfaction levels
  • Allows for easy tracking of trends and patterns in feedback
  • Facilitates quick responses to customer reviews and concerns
  • Limited customization options for surveys
  • No option for advanced data analytics
  • Steep learning curve for beginners
  • Lack of integration with popular CRM platforms
  • Slow customer support response times
  • High pricing for additional features and users

Rivews's Support Options

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