SatisFactor logo

SatisFactor

0(0 reviews)
Software Status:Active

About SatisFactor

SatisFactor is a satisfaction survey software from SatisFactor that helps track the Net Promoter Score (NPS) online. It provides insights into customer loyalty, fidelity, and overall satisfaction levels. This platform is designed to gather valuable feedback, allowing businesses to understand their customers better and make informed decisions. Users can create custom surveys, analyze results in real-time, and generate reports for strategic planning. Key capabilities: survey creation real-time analytics NPS tracking report generation customer feedback management Best for: businesses that need to gauge customer satisfaction and loyalty effectively.

SatisFactor Details

Vendor
SatisFactor
Year Launched
2017
Location
2035 Sunset Lake RoadSuite B-2, Newark, Delaware 19702, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish
Users
Manager, Customer Service Representative, Sales Team Leader, HR Manager, Marketing Coordinator
Industries Served
Healthcare, Education, Finance, Retail
Tags
NPS, Net Promoter Score, Customer Satisfaction, Customer Experience (CX), churn, SaaS, feedback, loyalty.

SatisFactor's In-App Market Place

Does SatisFactor have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Tracks customer satisfaction using NPS, CSAT, and CES.
  • Sends surveys via email, SMS, web, and social media.
  • Provides real-time reports and visual analytics.
  • Organizes feedback by customer type, time, or location.
  • Cloud-based and easy to access with no setup needed.
  • Limited integrations (no Zapier/CRM connectors)
  • Sparse documentation/blog updates
  • No marketplace or plug-in ecosystem

SatisFactor's Support Options

SatisFactor's Alternatives