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Savio

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Software Status:Active

About Savio

Savio is a product feedback management software from Savio that centralizes and organizes customer product feedback from Success, Sales, and Support to build evidence-based roadmaps. It provides a structured way to collect and prioritize feedback, gather insights, and track feature requests, which helps teams make informed decisions. Users can easily transition from using spreadsheets to a dedicated platform, simplifying the feedback process. Savio also offers a variety of resources, including case studies and a free trial, to help teams understand its effectiveness. Key capabilities: feedback centralization organizing feature requests data-driven roadmap creation team collaboration insights tracking Best for: B2B SaaS product teams that need to manage and prioritize customer feedback effectively.

Savio Details

Vendor
Savio
Year Launched
2018
Location
Halifax, Canada
Deployment
cloud
Training Options
documentation, demo
Countries Served
All Countries
Languages
English, German, French, Spanish, Italian, Portuguese, Dutch, Russian, Chinese, Japanese
Users
Product Managers, Product Operations (Product Ops), User Researchers, Sales Teams, Customer Success Teams, Customer Support Teams, Developers
Industries Served
SaaS (Software as a Service), Technology, Customer Experience Management, B2B Services, Productivity Software, Help Desk & Support, CRM Solutions, Product Management & Development
Tags
Customer Satisfaction, Savio

Savio's In-App Market Place

Does Savio have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), MXN ($)

Pros & Cons

  • Centralized Feedback Collection: Gathers product feedback from multiple sources like Slack, HubSpot, Zendesk, and other CRM tools.
  • Data-Driven Prioritization: Helps teams prioritize feature requests using business metrics like MRR, ARR, and customer segmentation.
  • Roadmap Alignment: Facilitates stakeholder buy-in by ensuring data-backed decisions for product development.
  • Closing the Loop: Keeps GTM (Go-to-Market) teams informed on feature request status, reducing churn and improving customer satisfaction.
  • Integrations: Works with popular tools like JIRA, Linear, Shortcut, and Zapier to sync feedback and development updates.
  • Pricing Considerations: Could be costly for startups or smaller teams looking for budget-friendly feedback management solutions.
  • Learning Curve: Requires familiarity with CRM integrations and product management methodologies to maximize its benefits.
  • User Participation: Relies on teams actively logging and reviewing feedback for actionable insights.

Savio's Support Options

Documentation

https://www.savio.io/help/api/

Chatbot

Available

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