About Skeepers Feedback Management

Skeepers Feedback Management is a feedback management software from Skeepers that helps businesses collect and analyze customer feedback. It provides tools for survey creation, real-time reporting, and sentiment analysis so organizations can improve their products and services based on customer insights. The platform allows users to design and distribute surveys easily, analyze results with comprehensive reporting features, and track sentiment trends over time. With these capabilities, companies can make data-driven decisions to improve customer satisfaction and drive engagement. Key capabilities: survey creation real-time reporting sentiment analysis feedback integration analytical insights Best for: businesses that need to gather and utilize customer feedback effectively.

Skeepers Feedback Management Details

Vendor
Skeepers
Year Launched
2012
Location
18-20, Avenue Robert Schuman Marseille, Provence-Alpes-Côte d’Azur 13002, FR
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, es – Spanish, de – German (Deutsch), fr – French (Français), it – Italian (Italiano), pt – Portuguese (Português)
Users
Customer Experience Managers, Marketing Managers, Data Analysts, Product Development Teams, Customer Support Teams
Industries Served
Retail, E-commerce, Beauty & Cosmetics, Hospitality, Food & Beverage, Technology
Tags
Customer Experience, Customer Satisfaction

Skeepers Feedback Management's In-App Market Place

Does Skeepers Feedback Management have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CNY (¥), AUD ($), CAD ($), CHF (Fr), SEK (kr), NZD ($), KRW (₩)

Pros & Cons

  • Easy-to-use interface
  • Robust data integration
  • AI-powered analysis
  • Omnichannel outreach
  • Real-time dashboards
  • Requires ongoing training for advanced features
  • Dependent on internet connectivity
  • May have integration complexity with legacy systems
  • Limited offline capabilities

Skeepers Feedback Management's Support Options

Skeepers Feedback Management's Alternatives