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Sleekplan

by Sleekplan · Since 2021
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorSleekplan
Year launched2021
StatusActive
LocationMunich, DE
Countries servedGlobal
Languages11
Integrations10+
Free tierYES
Free trialYES
Contact salesYES

About Sleekplan

Sleekplan is a feedback management software from Sleekplan that helps businesses collect and analyze user feedback. It combines feedback widgets, a visual roadmap, and reporting tools so teams can prioritize and address user insights effectively. Users can create customizable feedback forms to gather suggestions directly from their websites or applications. The platform also allows for tracking feature requests and user sentiments, providing valuable data for product development. Key capabilities: feedback collection user sentiment analysis visual roadmaps customizable feedback forms reporting tools Best for: product managers and development teams that need effective methods for gathering and managing customer feedback.

Sleekplan is a customer feedback and satisfaction software designed to help businesses collect, analyze, and act on user insights directly within their product or service environment. Built for a wide range of professionals including product managers, developers, UX designers, and customer support teams, Sleekplan focuses on creating an all-in-one feedback management solution that combines public roadmaps, feature voting, changelogs, satisfaction metrics, and in-app announcements. The platform empowers companies to understand what their users want, prioritize features effectively, and keep communication transparent, all while boosting user engagement and satisfaction. The user interface of Sleekplan is modern, clean, and purpose-driven. From the moment users log in, they’re greeted with a minimalist dashboard that doesn’t overwhelm with too many options at once. Navigation is intuitive, thanks to a well-organized menu structure and visually distinct elements such as feedback boards, analytics charts, and status updates. The public roadmap and changelog are particularly elegant, allowing businesses to communicate product progress without much effort. Both the admin side and user-facing widgets are sleek and customizable, making the platform blend seamlessly with various brand aesthetics.

Pros & Cons

What users like
  • +User-Friendly Interface: Simple, clean design with embeddable widgets.
  • +Powerful Integrations: Works seamlessly with tools like Intercom, Slack, Jira, GitHub, WordPress, and more.
  • +Customization: Offers private posts, tags, internal comments, and voting on behalf of users.
  • +Customer-Centric Features: Includes CSAT and NPS tracking for user satisfaction insights.
What users flag
  • Limited Offline Use: Being web-based, it requires internet access at all times.
  • May Overwhelm Small Teams: Rich features might feel excessive for simple feedback tracking.
  • No Free Plan Mentioned: Only offers a 30-day trial; ongoing pricing may not suit very small businesses.

Features

Key features

All-in-One Feedback Hub
Consolidates multiple product management tools – feedback boards, roadmaps, changelogs, and satisfaction surveys – into a single platform.
User Feedback Collection & Organization
Provides dedicated boards for users to submit, discuss, and vote on feature requests and bug reports, with robust categorization tools.
Transparent Product Roadmaps
Enables clear communication of upcoming features and development progress, keeping users and internal teams informed.
Automated Changelogs
Keeps users updated on new product releases and updates, often with subscription options for notifications.
Customer Satisfaction Measurement
Integrates CSAT and NPS surveys to track and analyze user satisfaction over time, helping identify trends.
Seamless Integration
Designed to integrate with popular tools and apps for project management, communication, and CRM, streamlining workflows.

Additional features

Feedback Board
Provides a dedicated public or private board where users can submit feature requests, bug reports, and ideas, and vote on existing suggestions to help prioritize development.
Changelog
Keeps users informed about recent product updates, new features, and bug fixes through a clearly organized and subscribe-able feed.
Product Roadmap
Shares an always-up-to-date visual representation of what your team is currently working on and what's planned for the future, keeping stakeholders informed.
CSAT (Customer Satisfaction Score)
Allows you to measure how satisfied customers are with your product or services, typically on a scale, to gauge immediate sentiment.
NPS® (Net Promoter Score)
Helps track customer loyalty by asking users how likely they are to recommend your product or service to others.
Private Posts
Enables the submission and discussion of feedback that is only visible to internal team members, useful for sensitive or early-stage ideas.
Single Sign-On (SSO)
Integrates with existing identity providers to offer seamless and secure login for your users to access feedback boards and other features.
Internal Comments
Facilitates private discussions among your team members directly on feedback posts, keeping conversations centralized and organized.
Vote on Behalf
Allows product managers or support staff to add votes to feedback items on behalf of customers who provided input through other channels (e.g., email, calls).
Internal Tags
Enables your team to add internal, searchable tags to feedback posts for better organization, categorization, and filtering.
Moderation
Provides tools to manage and approve incoming feedback, ensuring only relevant and appropriate content is displayed on public boards.
Posts Merging
Consolidates duplicate or similar feedback submissions into a single thread, keeping your board clean and accurately reflecting demand.
Anonymous Voting & Posting
Offers the option for users to contribute feedback or vote without revealing their identity, encouraging more candid responses.
Custom Categories
Allows you to define specific categories for feedback (e.g., "Performance Issues," "New Feature Idea," "UI/UX Improvement") to structure incoming data.
Custom Status Tags & Order
Lets you create and customize the workflow statuses for feedback items (e.g., "Planned," "In Progress," "Released") and arrange their display order.
Feedback Owner Assignment
Assigns specific team members responsibility for managing and following up on individual feedback items.
Email Notifications (for users)
Automatically informs users about status changes, new comments, or replies on feedback posts they've engaged with.
Reply via Email
Simplifies communication by allowing users to comment on feedback posts directly by replying to notification emails.
Impact Score Calculation
Provides a system to help prioritize feedback by assigning an internal score based on factors like strategic alignment or potential user impact.
Estimated Dates for Posts
Enables you to communicate approximate release or completion dates for features, managing user expectations transparently.
Comment Likes
Allows users to express agreement or appreciation for comments made by others on feedback posts.
Post Templates
Create predefined forms for feedback submission, guiding users to provide necessary information and maintaining consistency.
Define User Attributes & Segments
Capture various user data points (e.g., role, plan, usage) and create custom segments to analyze feedback and make targeted product decisions.
Test Concepts & Validate Ideas
Use the platform to gather structured feedback on new ideas or concepts before committing to full development.
API Access
Provides an Application Programming Interface for custom integrations and programmatic interaction with your Sleekplan data.
Universal Search
Enables quick and efficient searching across all feedback, roadmap items, and changelog entries within the platform.
Password Protection (for boards)
Add an extra layer of security to private feedback boards, requiring a password for access.
Limited Access to Existing Users
Restrict access to specific boards or content only to users who are already part of your existing user base or system.
Scheduled Updates (for Changelog)
Plan and automatically publish changelog entries at predetermined times.
Notification Queue (for Changelog)
Group multiple small updates into a single, comprehensive notification to avoid overwhelming subscribers.
Subscriber & Notifications (for Changelog)
Allows users to subscribe to receive alerts whenever new updates are posted to your changelog.
Call to Action Links (in Changelog)
Embed direct links within changelog entries to guide users to the updated feature, relevant documentation, or other resources.
In-App Announcements
Display pop-up or banner announcements directly within your web application to notify users about important updates or changes.
Markdown Support
Enables rich text formatting (bold, italics, lists, links) within feedback posts, comments, and changelog entries for better readability.
Custom Roadmap Status Tags & Order
Fully customize the labels and order of statuses displayed on your product roadmap to align with your internal development workflow.
History & Trends (for Satisfaction)
Analyze past CSAT and NPS data to identify long-term trends in customer satisfaction and measure the impact of changes.
Custom Surveys
Create fully customizable surveys beyond CSAT and NPS to gather specific feedback on features, pricing, or other aspects of your product.
Popup Surveys
Deploy short surveys that appear as pop-ups on your website or within your application to capture in-context feedback.
Segmentation (for Surveys)
Analyze survey results based on different user segments to understand how satisfaction varies across user groups.
Customizable Survey Website
Host your surveys on a dedicated, brandable website with your own domain, custom appearance, and SEO optimization.
Embeddable Satisfaction Widget
Integrate satisfaction surveys directly into your app or website using a discreet widget.
Embeddable Widget (for Feedback)
Allows users to provide feedback directly from within your web application without navigating away.
Standalone Page (for Feedback)
Provides a dedicated, hosted web page for your feedback board.
Iframe (for Feedback)
Embed your feedback board directly into any web page using an iframe.
Popup (for Feedback)
Offer feedback submission through a pop-up window.
WordPress Plugin
Simplifies integration with WordPress websites, including SSO capabilities.
Cloudflare Integration
Provides a quick, one-click integration for applications that use Cloudflare.
Zapier Integration
Connects Sleekplan with over 1,000 other apps (e.g., Trello, Discord, HubSpot, Google Sheets) for workflow automation.
GitHub Integration
Syncs issues, feature requests, and updates between GitHub and Sleekplan.
Slack Integration
Create feedback or changelog updates directly from Slack and receive notifications.
ClickUp Integration
Link feedback posts to tasks in ClickUp and sync their statuses.
Jira Integration
Connects feedback posts to Jira issues and synchronizes their statuses.
Intercom Integration
Track feedback, send posts from Intercom Messenger, and register votes as events within Intercom.
Mobile Message (SMS) Integration
Send SMS alerts for updates or follow up on feedback via text messages.
Easy Administration
Provides an intuitive interface for managing all aspects of the platform.
Team Support
Designed to facilitate collaboration and meet the needs of different teams (Product, Support, Development).
Centralized Feedback Organization
Offers a single, organized place to capture, track, and manage both internal and external feedback.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter

USD 15

Business

USD 45

Countries & Languages

Global
Countries served
11
Interface languages
10
Billing currencies

Interface languages

EnglishGermanSpanishFrenchItalianDutchPortugueseRussianTurkishJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN

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