About Solvis
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Solvis by Solvis Technologies is a comprehensive software solution designed to streamline and optimize customer satisfaction processes. With standout features such as advanced analytics, automation workflows, and real-time monitoring, Solvis stands out as a powerful tool in the realm of customer satisfaction management. The user interface of Solvis is sleek and intuitive, making it easy for users to navigate through various features and functionalities. The design elements are well thought out and contribute to an overall positive user experience. The dashboard is customizable, allowing users to tailor it to their specific needs and preferences. One of the core functionalities that set Solvis apart from its competitors is its advanced analytics capabilities. The software allows users to gain deep insights into customer behavior, trends, and preferences, enabling them to make data-driven decisions that drive customer satisfaction and loyalty. The automation workflows streamline processes and reduce manual tasks, increasing efficiency and productivity. In terms of performance, Solvis excels in managing large datasets and complex operations. The software is fast, efficient, and reliable, even when handling massive amounts of data.
Pros & Cons
- +Omnichannel feedback collection
- +Real-time dashboards & auto-reporting
- +Supports key metrics (NPS, CSAT, CES)
- +Custom hierarchy-based reporting
- −Limited global brand recognition
- −Primarily Portuguese-based support
- −No clear in-app marketplace
- −Custom pricing not transparent
Features
Key features
- Salesforce Implementation
- Customized deployment of Salesforce CRM.
- CX Strategy Consulting
- Consulting services to improve customer experience.
- CRM Analytics
- Visual dashboards and insights.
Additional features
- CRM Deployment – Setup and customization of customer relationship management systems, primarily using Salesforce.
- Marketing Automation – Automates repetitive marketing tasks like email campaigns, lead nurturing, and audience segmentation.
- Lead Scoring and Nurturing – Ranks leads based on engagement and automates follow-ups to convert them into customers.
- Email Marketing Tools – Allows businesses to create, send, and track email campaigns within the platform.
- Data Integration with ERPs and CRMs – Connects with existing enterprise systems (like SAP) to unify customer and business data.
- Custom Dashboards – Provides visual dashboards tailored to show KPIs, customer behaviors, and marketing metrics.
- Customer Journey Mapping – Tracks and visualizes the steps customers take from awareness to purchase and beyond.
- Campaign Management – Organizes and monitors marketing campaigns across multiple channels (email, social, etc.).
- Contact Management – Stores and organizes detailed customer and lead information in a central database.
- Workflow Automation – Automates internal processes like task assignments, follow-ups, and approvals.
- Salesforce Support – Ongoing technical and strategic support for Salesforce-based implementations.
- Performance Reporting – Generates reports to evaluate the effectiveness of campaigns and sales efforts.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Solvis
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Solvis Details
Solvis's In-App Market Place
Does Solvis have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($)
Pros & Cons
- Omnichannel feedback collection
- Real-time dashboards & auto-reporting
- Supports key metrics (NPS, CSAT, CES)
- Custom hierarchy-based reporting
- Limited global brand recognition
- Primarily Portuguese-based support
- No clear in-app marketplace
- Custom pricing not transparent
Solvis's Support Options
Email Address
assistencia@solvis.com.brContact
(41) 3891-1800Solvis's Alternatives
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