Truecaller for Business logo

Truecaller for Business

by Truecaller · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorTruecaller
Year launched2009
StatusActive
LocationStockholm, Sweden
Countries servedGlobal
Languages15
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Truecaller for Business

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Truecaller for Business is an advanced communication solution built upon the trusted foundation of the original Truecaller app. It is designed to improve how businesses engage with their customers by enhancing identity verification, security, and transparency in calls and messages. This service offers a powerful way for organizations to establish credibility and build trust through features such as Verified Caller ID and Verified Message ID, allowing businesses to display their name, logo, and even call reasons. This feature alone has proven effective in boosting call pick-up rates and engagement, as seen with companies like HDFC Bank, MG, and Country Delight. It reduces the chances of calls being dismissed as spam and ensures that customers are more likely to respond positively to outreach. The software is particularly effective due to its intuitive and streamlined user interface. Businesses can easily navigate through its functionalities, from setting up verified caller identities to managing campaign performance. The interface is clean, minimalistic, and designed for clarity, making it accessible to users of varying technical skill levels.

Pros & Cons

Pros
  • Enhanced Brand Identity: Verified Caller ID ensures businesses project a credible image and build trust.
  • Improved Call Efficiency: Businesses report higher call pick-up rates and smoother customer interactions.
  • Fraud Detection & Risk Management: Number Intelligence helps identify potential risks, protecting business interests.
  • Increased Conversions & Customer Engagement: Companies have seen improvements in lead engagement and conversion rates.
  • Streamlined Customer Communication: Verified Message ID and Business Chat improve messaging clarity and interaction.
  • Privacy Compliance: The platform adheres to data protection standards.
Cons
  • Dependence on Truecaller’s Ecosystem: Businesses need customers to use Truecaller for full effectiveness.
  • Limited Control Over Branding: While Verified Caller ID establishes identity, customization options may be restricted.
  • Privacy Concerns: Despite compliance measures, some users may still worry about data usage and security.

Features

Key features

Verified Caller ID

Adds identity, trust, and context to business calls, increasing customer loyalty and growth.

Verified Message ID

Establishes trust and brand identity for business messages.

Verified Campaigns

Ensures that marketing campaigns are delivered with a verified identity.

Brand Protection

Helps businesses manage risk and fraud by protecting their brand identity.

Number Intelligence

Provides phone number-based insights to drive growth and identify risk.

Business Chat

Facilitates direct and trusted communication between businesses and customers.

Additional features

Verified Caller ID

Adds identity, trust, and context to business calls, driving customer loyalty and growth.

Verified Message ID

Establishes trust and brand identity for business messages.

Verified Campaigns

Allows businesses to run campaigns with a verified identity, ensuring deliverability and trust.

Business Chat

Enables businesses to engage with customers through a verified and secure chat platform.

Number Intelligence

Provides insights from phone numbers to help businesses identify risk and drive growth.

User Authentication

(Mentioned in the product list, but not elaborated upon in the provided text beyond its listing.)

Brand Protection

Identifies hidden risk and fraud that could harm a business's brand.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
15
Interface languages
20
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapaneseKoreanHindiArabicDutchPolishTurkish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇮🇳INR🇸🇪SEK🇳🇴NOK🇩🇰DKK🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇭🇰HKD🇸🇬SGD🇰🇷KRW🇿🇦ZAR🇨🇭CHF🇮🇩IDR🇹🇷TRY🇷🇺RUB🇧🇷BRL

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