VirtlX 360° Success Management logo

VirtlX 360° Success Management

by Rison Software · Since 2016
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorRison Software
Year launched2016
StatusActive
LocationRison Software Ltd 4-6 Swaby’s Yard Beverley East Riding of Yorkshire HU17 9BZ
Countries servedGlobal
Languages10
Integrations6+
Free tierN/A
Free trialYES
Contact salesN/A

About VirtlX 360° Success Management

[API Error: HTTPSConnectionPool(host='api.openai.com', port=44]

VirtlX by Rison Software is an all-in-one engagement platform designed to enhance employee and customer satisfaction through targeted surveys, insightful analytics, and custom training programs. It is ideal for organizations seeking to identify skills gaps, improve retention, and increase CSAT scores. The platform’s AI-powered insights automatically analyze responses, making it easy for decision-makers to turn raw feedback into actionable training strategies. Its user-friendly, plug-and-play interface requires minimal setup, allowing organizations to quickly deploy surveys and gain real-time insights into organizational health. The platform seamlessly integrates with staple productivity tools like Microsoft 365, Teams, Outlook, and Google Reviews, ensuring users can operate within familiar environments. It supports automated feedback collection and review management, reducing manual effort and streamlining the process of capturing valuable insights. VirtlX’s engaging interface and customizable surveys enable organizations to tailor the experience for both employees and customers, fostering ongoing feedback loops that drive continual improvement. Its notifications, reports, and analytics dashboards provide managers with a comprehensive view of responses and trends, enabling swift action.

Pros & Cons

Pros
  • Easy to Use: Intuitive interface makes it simple to create and edit surveys.
  • Customizable: Surveys can be easily modified to suit specific needs.
  • Valuable Data: Provides meaningful insights, especially on metrics like NPS and employee engagement.
  • System Integration: Strong interoperability with existing systems.
  • Effective Communication: Automated email follow-ups enhance engagement post-survey.
  • Versatile Use: Recommended for a wide range of survey needs.
Cons
  • Lack of Training: Users noted the absence of proper knowledge transfer (KT) during onboarding.
  • No Mobile App: Limits accessibility for users on the go.

Features

Key features

AI-Driven Insights

Uses AI to analyze survey responses, identify key gaps, and recommend tailored training actions.

Seamless Integration

Connects effortlessly with Microsoft 365 and Google Reviews for unified workflow.

Automated Reviews & Feedback

Automates collection and analysis of employee and customer surveys.

Customizable Surveys & Training

Enables tailored surveys and training programs aligned with specific business needs.

Multi-Channel Deployment

Distributes surveys across email, Teams, Outlook, and online tools.

Real-Time Monitoring

Tracks responses and engagement metrics instantly.

Impactful Reporting

Provides detailed, easy-to-understand reports and insights for decision-making.

Additional features

Targeted Surveys

Easily create surveys to gather insights on employee and customer satisfaction.

Insight Generation

Sophisticated AI analyzes responses for deep understanding.

Training Content Creation

Converts insights into tailored training modules.

Integration with Productivity Tools

Syncs with Microsoft 365, Teams, Outlook, and Google.

Automated Review Collection

Streamlines gathering reviews and feedback without manual effort.

Employee & Customer Feedback Cycles

Facilitates ongoing engagement loops.

Custom Branding & Personalization

Allows branding and tailoring of survey experiences.

Automated Insights & Alerts

Sends notifications when specific metrics or feedback patterns emerge.

Multi-Language Support

Supports multiple languages for global organizations.

Dashboard & Analytics

Centralized platform for continuous monitoring and reporting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseJapaneseChineseKoreanRussian

Billing currencies

🇺🇸USDPOUSOU

No reviews yet

Be the first to drop a review

Alternatives to VirtlX 360° Success Management

Repticity logo

Repticity

Repticity is a visitor management software from Repticity that provides an all-in-one solution for various…

Vocaza Journey logo

Vocaza Journey

Vocaza Journey is a customer satisfaction software for SMEs. It helps businesses collect and analyze…

EVAA logo

EVAA

EVAA is a customer satisfaction survey application for collecting real-time customer opinions. It supports creating…

Customer.guru logo

Customer.guru

Customer.guru is a customer satisfaction tracking tool that uses Net Promoter Score (NPS) surveys. It…

YOOLOX logo

YOOLOX

YOOLOX is a self-serve ordering platform from YOOLOX that provides a contactless use for dine-in…

trustr logo

trustr

Trustr is a software platform from Intelligent Interactions that focuses on user engagement and feedback…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with VirtlX 360° Success Management

Compare any two tools →
Repticity logo
Repticity
Customer Satisfaction
0.0
Vocaza Journey logo
Vocaza Journey
Customer Experience
0.0
EVAA logo
EVAA
Customer feedback
0.0
Customer.guru logo
Customer.guru
Customer feedback
0.0