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WeBee

0(0 reviews)
Software Status:Active

About WeBee

WeBee is a collaboration software from WeBee that supports team communication and project management. It includes features such as task tracking, time management, and document sharing so teams can coordinate effectively and stay organized. The platform is designed to facilitate collaboration among team members, helping to ensure that everyone is aligned on project goals. Additionally, WeBee offers integration with various productivity tools, allowing for a customizable workflow that fits the needs of different organizations. Key capabilities: task tracking time management document sharing integration with productivity tools user permissions Best for: teams and organizations that need a centralized solution for managing projects and communication.

WeBee Details

Vendor
WeBee
Year Launched
2017
Location
27 Old Gloucester Street, London, WC1N 3AX , London, United Kingdom AE
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese
Users
Potential users of WeBee software include Hotel Managers, Marketing Managers, Guest Service Agents, Customer Relationship Managers, and Revenue Managers.
Industries Served
Hospitality, Hotel Channel Management
Tags
Customer Communications Management, Customer Engagement, Customer Experience, Customer Satisfaction, Hospitality Property Management, Hotel Channel Management

WeBee's In-App Market Place

Does WeBee have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($)

Pros & Cons

  • Excellent User Interface & Experience: Reviewers consistently praise its brilliant design and ease of use for guests.
  • Direct Engagement with Guests: Facilitates direct communication and interaction, leading to increased guest satisfaction and loyalty.
  • Effective Upselling & Online Ordering: Helps generate more revenue through upselling and seamless online ordering of services.
  • Positive Brand Reputation Management: Contributes to a positive brand image by enabling efficient feedback collection and issue resolution.
  • Great Integration Options: Offers strong integration capabilities with existing hotel systems.
  • Efficient & User-Friendly Product: Described as having all necessary features, being easy to use for both customers and staff, and having a straightforward deployment process.
  • Responsive & Flexible Support Team: The sales and support teams are highly praised for being responsive, flexible, and consistently helpful.
  • Customization: The platform can be customized to fit specific hotel needs, including tailored branding.
  • Occasional App Slowness: Some users have reported the app being slow at times, potentially hindering quick responses to guest requests.
  • Adaptation Problems with Other Systems: The IT team might need to focus more on resolving adaptation issues with other hotel systems.
  • Difficulty for Elderly Guests: Some older guests may find the app difficult to use.
  • Reporting Dashboard/Database Improvement Needed: While basic reporting features are present, there's room for improvement in the reporting dashboard and database.
  • Minor Feature Issues: One specific bug mentioned is the guest birthday selection not working, which the support team was working on.
  • Speed of Application: While generally good, some users note the speed of the application isn't always balanced, potentially related to hotel internet speed.

WeBee's Support Options

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