){kind=logo}
3CLogic VISIT WEBSITE →
Screenshots
 Vendor | 3CLogic |
|---|---|
 Year Launched | 2005 |
 Location | 500 N. Washington Street #10954, R |
 Deployment | |
 Company Size | 51-20 |
 Training Options | Documentation, In Person, Videos, Live Online |
 Countries Served | All Countries |
 Language | Auto Dialer, Call Center |
 Users | Auto Dialer, Call Center, Call Recording, Contact Center, Customer Suc |
 Industries Served | |
 Tags | Auto Dialer, Call Center, Call Recording, Contact Center, Customer Success, |
3CLogic's In-App Market Place
Mini-Apps
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (
Pros & Cons
Pros
Cons
3CLogic’s Alternatives
Abacus Cloud
2600Hz
3CLogic Features
User Reviews
Showing the most helpful
Top 10 3CLogic Alternatives
Abacus Cloud by Abacus Group is a scalable, cloud-based call center software designed for medium to large enterprises, offering advanced call routing, real-time analytics, and...
See more
)
2600Hz by 2600Hz is a cutting-edge call center software designed to cater to businesses of all sizes, including service providers, resellers, agents, enterprises, and end-users....
See more
Aavaz is a call center solution that enhances customer support with a built-in knowledge base, providing agents with quick access to essential information for efficient,...
See more
8x8 Contact Center by 8x8 is a comprehensive software solution designed to streamline operations in the call center industry. With standout features such as auto...
See more
Abacus Cloud 0.0
0 ReviewsAbacus Cloud by Abacus Group is a scalable, cloud-based call center software designed for medium to large enterprises, offering advanced call routing, real-time analytics, and...
Abacus Cloud 0.0
0 ReviewsCommon Features With 3CLogic and Abacus Cloud
- Carrier-class platform: Designed for robust performance and reliability to handle the communication needs of medium to large enterprises.
- Tier 1 carrier connectivity: Provides access to high-quality and reliable internet connections from top carriers.
- Data center integration: Connects seamlessly with data centers for secure storage and processing of communication data.
- Best-in-class partnerships: Collaborates with leading service providers, data centers, and technology companies for optimal performance.
Common Categories
2600Hz 0.0
0 Reviews2600Hz by 2600Hz is a cutting-edge call center software designed to cater to businesses of all sizes, including service providers, resellers, agents, enterprises, and end-users....
2600Hz 0.0
0 ReviewsCommon Features With 3CLogic and 2600Hz
- Unrivaled CPaaS solution: Designed to empower service providers to offer a customizable, white-label communication experience.
- White-label solution: Enables service providers to differentiate their brand and offering in the market.
- Turnkey UC platform: Offers flexibility to create a superior communication experience for customers.
- 300+ APIs: Allow customization of solutions to better serve customer needs.
Common Categories
Aavaz 0.0
0 ReviewsAavaz is a call center solution that enhances customer support with a built-in knowledge base, providing agents with quick access to essential information for efficient,...
Aavaz 0.0
0 ReviewsCommon Features With 3CLogic and Aavaz
- Automatic Call Distribution (ACD): Efficiently routes incoming calls to the appropriate agents based on predefined criteria.
- Interactive Voice Response (IVR): Allows customers to interact with the system through voice commands or keypad inputs, streamlining call handling.
- Real-Time Call Monitoring: Enables supervisors to monitor live calls for quality assurance and training purposes.
- Call Recording: Records calls for compliance, training, and quality control.
Common Categories
8x8 Contact Center 0.0
0 Reviews8x8 Contact Center by 8x8 is a comprehensive software solution designed to streamline operations in the call center industry. With standout features such as auto...
8x8 Contact Center 0.0
0 ReviewsCommon Features With 3CLogic and 8x8 Contact Center
- Omnichannel Support: 8x8 Contact Center allows businesses to interact with customers through multiple channels, including voice, chat, email, social media, and SMS, all from one unified platform.
- AI-Powered Customer Service: Uses artificial intelligence (AI) to assist with chatbots, automated responses, and smart routing of customer inquiries
- Workforce Management: Includes tools for managing agent schedules, tracking performance, and optimizing staffing levels to ensure optimal service levels.
- Call Routing & IVR: Advanced call routing capabilities ensure that customer queries are directed to the right agent or department, with an intuitive IVR system to handle basic requests automatically.
Common Categories
23shout 0.0
0 Reviews23shout is a modern call center software designed to manage multi-channel customer interactions across voice, email, and chat. It offers intelligent call routing, real-time analytics,...
23shout 0.0
0 ReviewsCommon Features With 3CLogic and 23shout
- Global Calling: Supports making and receiving calls to and from local, mobile, and toll-free numbers worldwide. This enables businesses to expand their reach and communicate with customers and partners across borders.
- Customizable Inbound Call Routing: You can set up rules to route incoming calls based on various criteria, such as caller ID, time of day, and caller's location. This allows you to direct calls to the appropriate team or agent, improving efficiency and customer satisfaction.
- Dynamic Call Scripts with CRM Integration: Call scripts can be customized to display relevant information about the caller, such as their name, company, and recent interactions. This can help agents prepare for calls and provide better customer service. The integration with CRM systems ensures that call data is automatically synced with customer records.
- Beautiful Calling: 23shout emphasizes high-quality audio and a user-friendly calling experience. This includes features like clear audio, noise cancellation, and easy call controls.
Common Categories
4Voice 0.0
0 Reviews4Voice is a cloud-based VoIP solution that simplifies business communication by eliminating the need for on-premise hardware....
4Voice 0.0
0 ReviewsCommon Features With 3CLogic and 4Voice
- Cloud-Hosted VoIP Services: Scalable and flexible phone solutions for businesses.
- SIP Trunking: Integration with existing PBX systems to enable VoIP capabilities.
- Call Center Features: Advanced tools for managing customer calls and team productivity.
- Virtual Office Lines: Enable remote workers with seamless connectivity.